Installation Warranty Policy
Gramowatt Technologies Ltd
Workmanship Warranty
Gramowatt Technologies Ltd provides a 12-month installation warranty covering defects arising from improper installation.
This includes:
Loose connections
Incorrect wiring
Installation-related system faults
What Is Covered
Faults caused by technician error
Installation-related system malfunction
Incorrect mounting of equipment
What Is Not Covered
Warranty does not cover:
Manufacturer defects
Physical damage by customers
Lightning or power surges
Flooding or natural disasters
Unauthorized system modifications
Warranty Claims
To make a warranty claim:
Contact Gramowatt Technologies Ltd
Provide installation details
Provide photos or videos where possible
Our technical team will inspect and resolve the issue.
Service Response
Warranty service requests are typically addressed within 24–72 hours, depending on location.
Solar System Maintenance
Regular maintenance ensures optimal solar system performance.
Recommended Maintenance
Customers are advised to schedule maintenance:
Every 6–12 months
Maintenance may include:
Solar panel cleaning
System performance inspection
Battery health checks
Wiring inspection
Inverter diagnostics
Maintenance Not Included in Installation
Standard installation does not include ongoing maintenance unless a maintenance contract is purchased.
Customer Responsibilities
Customers should:
Avoid tampering with system components
Keep installation areas accessible
Report unusual system behavior promptly
Emergency Service
Emergency troubleshooting services may be available for urgent system issues.
Fees may apply for out-of-warranty service visits.